Frequently asked questions
How do I place an order?
Choose a product, select size, click Add to Cart, and finalize checkout. Expect an instant confirmation email.
Payment methods?
We facilitate secure online transactions for card payments (Visa, Mastercard, etc.).
Shipping time?
Efficiently shipping your order is our top priority. Upon shipment, an email notification will be sent to you containing additional details. Delivery schedules may vary based on geographical location.
Choosing the right size?
Check the size guide. For in-between sizes, size up for a relaxed fit.
Returns or exchanges?
All sales are final. Returns and exchanges are not available.
Please review the product specifications and details carefully before making a purchase.
Are products original?
Yes. All items are exclusive RORAGERS designs.
Our designs are carefully curated and exclusive to RORAGERS.
Contact support?
Join our Discord server (https://discord.gg/g2g3kwBDzY) and submit a ticket through the ticket system or DM @roragers on Instagram.
International shipping?
Currently, only within Romania. Options abroad coming soon.
Our current shipping services are limited to Romania. We are working on expanding our delivery options to serve customers abroad.
Gift cards or discounts?
Periodically. Join our newsletter and monitor us on social media for updates.
Custom Support hours?
Monday to Friday, 08:00–20:00. Response within 24 hours.